FAQs2022-03-19T01:25:34-04:00

FAQs

Is the infrared putter legal?2022-05-17T22:36:45-04:00

Regulation Black Hole Putters meet USGA club requirements. The Infrared Black Hole Putter is a practice aide and is prohibited for regulation play.

Can I just buy the one putter not the whole set?2022-03-19T01:27:22-04:00

Yes, if it’s in stock. if you need help notify customer service

Does the infrared putter use batteries and are they replaceable?2022-05-17T22:38:40-04:00

Yes, (2) AAA batteries (not included).

How do you activate the lasers?2022-05-17T22:37:50-04:00

The infrared lasers are activated by pressing a small button on the lower half of the grip.

Can I custom order putters to my specifications?2022-05-17T22:39:20-04:00

Yes, we can build sets to match specifications in loft and lie. Custom shaft length and grip upgrades are only available for the non-laser clone putter.

What if my putter does not feel comfortable can I get my money back?2022-05-17T22:40:10-04:00

We offer a 30-day money back guarantee. You can return the product for a full refund within 30 days of purchase.

How long does it take to make the putter after the virtual fitting session?2022-03-19T01:32:40-04:00

Putter building typically takes 3 weeks plus 1 week for shipping

Can I expedite the process?2022-03-19T01:33:50-04:00

Yes, for a slight update we can speed up the process. contact see customer service.

Are the putters separately?2022-05-17T22:37:23-04:00

Yes. Both Infrared and Regulation putters are sold separately. To create muscle memory with your putter, it is recommended that you practice with the laser putter and play with the regulation putter.

Do you sell to customers outside the US?2022-05-17T22:40:43-04:00

Yes, additional shipping & handling fees may apply.

How does the Swing Path Guide work?2022-05-17T22:41:17-04:00

Black Hole Putters laser beams intersect graphics on the mat to illuminate stroke and alignment inconsistencies; perfect your putting stroke using visual feedback.

How does the Launch Angle Guide work?2022-05-17T22:41:58-04:00

Black Hole Putters laser beams intersect graphics on the backboard showing putter face angle at the point of contact. Use the visual feedback to adjust for the smoothest and truest roll.

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